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Data Recovery

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Data Recovery
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Data Recovery Step by Step Guide

  1. Fill out the Data Recovery Request Form (or Download Zip file) (or PDF format )with as much details as possible. fill in the make, model and manufacturer of the drive or media as well as a description describing the problem or failure occurring with your device. read the Terms and Conditions

  2. Together with request form, send in the data media to us at your own cost. or fax request form to us at 67480019

    You may use our islandwide dispatch service during office hour to collect your damaged media and deliver the recovered data media. It's free from anywhere within Singapore island as we will waive courier charge once you confirm for the recovery, however if the customer decide not to go ahead with the recovery upon quotation, a fee for the dispatch service will apply, S$8 per trip(CBD) for harddisk or any size below 30cm x 20cm x 10cm. $12 per trip outside CBD, and the cost may be different for whole PC or some special area like Jurong Island.

    You can view  Data Recovery FAQ to find out more.
  3. Upon evaluation of the media, we will provide a quotation to you with the types of problems, possibility of data recovery, list of files recoverable and price.
  4. If customers agree to proceed with the data recovery process, full payment has to be made before data and media are released to the customer.
  5. We strictly practise "No Data, No Charge" policy.

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